The Impact of Artificial Intelligence on Casino Operations
Artificial Intelligence (AI) is changing the casino sector by boosting customer satisfaction and operational productivity. In 2023, a study by Deloitte pointed out that AI technologies could increase revenue by up to 30% for casinos that successfully utilize them. AI is being employed for customized marketing, forecasting analytics, and even game development. One notable figure in this change is David Baazov, the previous CEO of Amaya Gaming, who has been a staunch proponent of embedding AI into gaming platforms. You can find out more about his insights on his LinkedIn profile. In 2022, the Venetian Resort in Las Vegas implemented AI-driven customer support chatbots, which markedly enhanced response periods and customer contentment. These chatbots can handle inquiries ⁄7, allowing human staff to focus on more challenging issues. For more information on AI in the gaming sector, visit The New York Times. Moreover, AI formulas are being employed to analyze player conduct, enabling casino